You can place an order in several ways:

• Browse our catalogue, select your colour and size. Use our customization tool to design your own apparel and add items to your cart.
• Contact us directly for bulk orders or complex requirements.

We accept:

• All major credit cards (Visa, MasterCard, American Express)
• PayPal
• Apple Pay and Google Pay
• Bank transfers for large orders

All payments are processed securely using SSL encryption.

Yes! For custom orders, simply upload your artwork and select your products to see real-time pricing. For complex projects or large quantities, contact us for a detailed quote.

We accept the following formats:

• Vector files (preferred): AI, EPS, SVG, PDF
• High-resolution images: PNG, JPG, TIFF (300 DPI minimum)
• Design files: PSD, INDD

Vector files ensure the best quality for printing and embroidery.

Yes! We can transform your texts to basic designs for a fee. You can then approve the design before we print.

Delivery depends on when your artwork is approved and the service chosen. We aim to ship all orders 3-5 working days.

• Orders under £50: £4.99
• Orders between £50 & £100: £7.99
• Next day delivery after production: Next working day (£15.99)
• International: 5-14 business days (varies by location)

Free shipping on orders over £150!

Yes, we ship to most countries worldwide. International shipping costs vary by destination and weight. Customs duties and taxes may apply and are the customer's responsibility.

Yes! Once your order ships, you'll receive a tracking number via email. You can track your package through our website (via your account) or directly with the carrier.

Custom printed items can only be returned if defective or if we made an error.

Free returns on orders over £200, otherwise £5.99 return shipping fee applies.

We cannot exchange customised products.

Contact us immediately (within 24 hours) with photos of the damage. We'll arrange a replacement or full refund at no cost to you. You typically won't need to return the damaged item.

We work with quality brands including Sols, Results, Russells, Anthem, AWDis, and many others. All our garments are selected for quality, comfort, and printability.

Each product page includes a detailed size chart. Sizes can vary between brands, so always check the specific size chart for the item you're ordering. When in doubt, contact us for sizing advice.

With proper care, our prints and embroidery should last the lifetime of the garment. We use high-quality inks and threads, and our processes are designed for durability. Always follow care instructions for best results.

You can reach us:

• Email: enquiry@salemapparel.co.uk
• Phone: +447487384030
• Hours: 10:00AM - 07:00PM, Monday to Saturday

Response time: Email responses within 24 hours

We do not have a showroom.

Yes! We offer quantity discounts starting from 10 items (5% discount) up to 20% discount for orders over 100 items. Contact us for special pricing on very large orders.